Shipping & Order Tracking

Happy.my use Nationwide Express & Gdex for deliveries. We will make every effort to process and deliver your order quickly and within the stipulated time, but please note that given times are estimates and not guarantees.

Peninsular Malaysia: 1 – 3 working days
East Malaysia: 3 – 5 working days

If you are unavailable at the time of delivery, the carrier may leave a card with instructions for either redelivery or own collection.


Deliver Charges

Peninsular Malaysia : Flat Rate RM7
East Malaysia : RM15 for first 1KG, subsequent is RM10 per KG


Order Shipping Tracking

You can track the status of your order via the carrier’s delivery tracking system.

In order to track your delivery, you would need the following information:

  1. Consignment number (provided in Payment Receipt email) & SMS notification
  2. Courier Service Provider (provided in Payment Receipt email) & SMS notification

Nationwide Express Courier Consignment Tracking:

Call Nationwide Express Courier Customer Hotline at 1300 222 777 OR Whatsapp customer service at 011-1278 7757 with your consignment number details. Alternatively, you could track your orders online at http://www.nationwide2u.com/v2/faq2.cfm

GD Express (GDEX) Courier Consignment Tracking:

Call GD Express (GDEX) Customer Service at 03-6419 500 with your consignment number detail. Alternatively, you could track your orders online at http://www.gdexpress.com/malaysia/e-tracking

If you have any problems, do not hesitate to contact us at sales@happy.my and we will gladly assist you. Please include your order number and consignment number in your email.


Disclaimer of Warranty / Limitation of Liability

Despite our best efforts, unforeseen circumstances may arise. Happy.my shall not be liable for any losses, liabilities, costs, damages, charges, or expenses resulting from delays in delivery or any other complications.